Last updated: 1 June 2026
1. Who We Are
Velara Textiles is a textile manufacturer and exporter based in Faisalabad, Pakistan. Our website is located at www.velaratextiles.com. We manufacture and supply wholesale bedding, bath textiles, and related home textile products to hotels, resorts, and distributors worldwide.
For questions about this policy, contact us at hello@velaratextiles.com.
2. Information We Collect
We collect information you provide directly when you:
- Submit a wholesale enquiry via our contact form
- Request our product catalogue
- Send us an email or contact us by phone
The information we collect may include your name, company name, business email address, phone number, and country. We also automatically collect certain technical information when you visit our website, including IP address, browser type, device type, and pages visited, via standard web server logs and our hosting provider.
3. How We Use Your Information
We use the information we collect to:
- Respond to wholesale enquiries and send requested catalogues
- Provide customer support
- Send product updates where you have indicated interest
- Improve our website
- Comply with legal obligations
We do not use your information for automated decision-making or profiling.
4. Sharing Your Information
We do not sell or share your personal information with third parties for their own marketing. We may share your information with service providers who assist us in operating our website and business, including our website hosting and form processing provider and our email delivery provider, under data processing agreements that protect your information. We may also share information where required by law.
5. Data Retention
We retain your contact and enquiry information for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal requirements. Wholesale enquiry data is typically retained for up to three years unless you request earlier deletion.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete personal information we hold about you, or to object to or restrict certain uses. To exercise any of these rights, contact us at hello@velaratextiles.com. We will respond within 30 days.
7. Cookies
Our website may use essential cookies required for the site to function. We do not use advertising or tracking cookies. Our hosting provider may set cookies for performance and security purposes.
8. Third-Party Links
Our website may contain links to external websites, including LinkedIn and Instagram. We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies.
9. Security
We implement appropriate technical and organisational measures to protect your personal information. All form submissions are processed via our hosting provider's secure infrastructure using HTTPS encryption.
10. Children's Privacy
Our website is directed at business users and is not intended for children under the age of 16. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this policy from time to time. When we do, we will update the effective date at the top of this page.
12. Contact Us
For questions about this policy or our data practices:
- Email: hello@velaratextiles.com
- Phone: +1 (469) 592-1293
- Address: Faisalabad, Pakistan
You may also use our contact form to reach us directly.